UMW Toyota Motor Sdn Bhd (UMWT), the sole importer and distributor for the Toyota vehicles in Malaysia has officially opened a new showroom in the Segambut area of Kuala Lumpur. The new showroom is located at Pusat Komercial Jalan Kuching, Jalan Kepayang off Jalan Kuching, Kuala Lumpur.
The new showroom serves as an outlet for sales of new Toyota vehicles while the present 2S (service and spare parts) outlet at Kawasan Perusahaan Segambut is being renovated to meet greater demand for aftersales services. This is necessary in view of the much larger number of Toyota vehicles since the facility was established many years ago.
“The growing number of Toyota vehicles required us to expand our facilities and from our studies, the existing 2S outlet in Segambut requires additional capacity to cope with this greater number of customers. Therefore, we are expanding the outlet to cater for the aftersales and in the meantime, opened this new showroom to cater to those who wish to view and purchase Toyota vehicles,” said Ravindran Kurusamy, President of UMW Toyota Motor.
The new showroom was developed at a cost of about RM1 million and incorporates Toyota’s Next Generation Showroom concept. Customers will enjoy a more vibrant and customer-friendly atmosphere. The showroom can display up to three models at any one time with shaded delivery bays. There’s also a comfortable lounge for customers with various amenities including free wifi.
“Toyota’s Next Generation Showroom concept is intended to re-invent the way car showrooms are designed, with the customer as the foremost priority,” explained Akio Takeyama, Deputy Chairman of UMW Toyota Motor. “Customers will now have an experiential environment that is related to the type of vehicle on display”.
Toyota currently has close to 100 sales and service outlets in Peninsular Malaysia, East Malaysia, Labuan and Langkawi. As the number of Toyota owners grows in coming years, the network will continue to be enhanced and expanded to ensure the company deliver customer care that amazes and whole new personalised experience to customers.
To find out more about the sales, service outlets and other facilities of the Toyota network in Malaysia, please visit toyota.com.my for more information.
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